Returns & Refunds
We stand behind our products with a full 30-day money-back guarantee.
30-Day Money-Back Guarantee
Try PosturePro products for 30 days. If you're not satisfied for any reason — no results, wrong size, changed your mind — we'll refund you in full. No questions, no hassle.
How to Return an Order
Email us within 30 days
Send an email to support@posturepro.com with your order number and reason for return. You don't need to explain in detail — a simple "not satisfied" is enough.
We'll send return instructions
We'll reply within 24 hours with return instructions. In many cases we may offer a full refund without requiring you to send the item back.
Refund issued within 5 business days
Once approved, your refund is processed to your original payment method within 5 business days. You'll receive a confirmation email.
Policy Details
What's the return window?
30 days from the date you receive your order.
Do I need to return the product?
Not always. For low-value orders we often issue a full refund without requiring a return. We'll confirm when you email us.
What condition does the item need to be in?
We accept returns whether the item is used or unused. We trust our customers.
How long does the refund take?
Refunds are processed within 5 business days of approval and appear on your statement within 5–10 days depending on your bank.
What if my item arrived damaged or incorrect?
Email us a photo and we'll send a replacement or issue a full refund immediately — no return required.
Can I exchange for a different product?
Yes. Email us and we'll sort out an exchange for any other product in our store.
What's Not Covered
• Returns requested more than 30 days after delivery
• Items damaged due to misuse or modification
• Orders where incorrect shipping address was provided by the customer
Need to start a return?
Email us and we'll handle everything within 24 hours.
Contact SupportAlso see our Shipping Policy and FAQ